Events terms and conditions
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Online events
Joining instructions for online courses
Joining instructions and the delegate pack will be available in your memberzone, under bookings, once bookings have closed, usually no later than 5 days before the course. A reminder email will be sent out to delegates one week before the course.
It is the attendees’ responsibility to check they have access to the joining instructions before the course. Contacting the office on the day or evening before the start date will not always be responded to prior to the course starting.
Technical requirements
Please note, it is the responsibility of the delegate to ensure their device and internet connection is able to support the session on the day. We recommend delegates regularly update their Zoom. In the event of individual technical difficulties experienced by delegates, we cannot guarantee a refund or transfer.
Online course cancellations
All cancellations must be submitted in writing to events@baat.org.
Cancellations made by the delegate:
- one month or before will be refunded in full minus £10 administration fee.
- less than one month but more than 14 days before the course will be charged at 50%.
- less than 14 days’ notice will be fully chargeable.
If your booking was an employer funded booking paid via invoice, please note the £20 admin fee is non-refundable.
Cancellations by BAAT:
If a course is cancelled by us, you will be offered a full refund or the opportunity to transfer to a suitable alternative. This also applies in the case of force majeure.
We reserve the right to make changes to our CPD programme.
Course transfers
In the event of unforeseen circumstances, we may be able to provide you with an option for transferring your course/or the fee you paid towards the course, to another course held within the year.
You can request a course transfer up to one week before a booking. Any later than that, we cannot guarantee a transfer.
Once you have transferred a course, if you fail to attend your second choice of course, then we are unable to offer you a third transfer or refund option.
If there`s any outstanding amount to be paid towards the new booking, your booking will not be confirmed until we have taken your payment.
We cannot reserve places on our courses/events.
Confidentiality and copyright
By joining our events, you agree not to record or distribute materials from the session and maintain the confidentiality of any case information shared.
Places on our courses are available to the registered individuals only and cannot be passed onto others. Therefore you are not allowed to share the Zoom link or joining information with anyone else.
Employer funded bookings
Employer funded bookings are now available to pay by card through the website and are no longer at a higher cost.
If you want to pay by invoice, we will now be charging an additional £20 admin fee (this applies per person, per booking). You can find the ‘Invoice request form’ to complete in our Events FAQ’s section, under every course advert. Alternatively, you can email us for it at events@baat.org.
If we don’t receive a payment from your employer, you may be liable for the charges and your employer will not be able to make any more bookings until the initial invoice has been settled.
The same conditions of employer funded bookings apply to both online and in person events.
Self-study courses
Purchase
Upon purchasing a self-study course, you will have access to the product for one year, with downloadable materials made available as part of the course. If access is required after the year has ended, the course will need to be re-purchased.
Cancellation & Refund policy
The self-study courses are non-refundable.
If, for any reason, BAAT decides to remove the product before a course is completed, then a full refund will be provided.
Certificates
You will receive an e-certificate upon completing the self-study course.
Employer-funded purchases
Employer-funded bookings are available payable by card and will need to be made via your account. If you don’t have an account, you can create one for free here. Use your company card to complete the payment.
If your employer prefers to pay by invoice, you will need to complete our Invoice Details Request – Course Booking Form, and return it to events@baat.org along with a purchase order number. The booking will be processed by BAAT and an invoice sent to your employer.
Please note, that there will be an additional £10 administration fee for bookings via invoice and that we cannot accept the booking without a purchase order number.
Employer funded bookings are not available to those who hold unemployed or retired BAAT membership.
If you need further assistance, please contact us at events@baat.org.
Confidentiality and copyright
The self-study course materials are for personal use only contributing towards professional development and sharing or distribution of this product is strictly prohibited.
No part of the material may be copied, reproduced, or disseminated without written permission of the British Association of Art Therapists and its contributors.
Conference 2024 recordings
The digital conference package is non-refundable.
The recordings are for personal use only and its sharing or distribution is strictly prohibited.
No part of the recordings may be copied, reproduced, or disseminated without written permission of the British Association of Art Therapists and its collaborating conference speakers. Some elements of the presentations have been removed in line with permissions and service-user choice.