Frequently asked questions
Bookings for the course close one week before the start date.
Joining instructions for the course will be emailed to you then.
With the new website you will also be able to find this information in your Memberzone, under bookings, one week before the course.
It is the attendees’ responsibility to check their email including junk and spam folders for joining instructions. Contacting the office on the day or evening before the start date will not always be responded to prior to the course starting.
We will no longer require you to complete a form for these bookings. However, upon booking, your employer will be required to provide their credit/debit card details to complete the payment. Please also tick the employer funded option at checkout.
The specific employer funded rate is no longer applicable. When booking please select your normal member rate.
If your employer is unable to pay by card and needs an invoice, please email us at email@example.com. Please note we require a PO number for these payments.